Shipping policy

Shipping And Returns

Malta orders

Approximate delivery time is 2-3 days from receipt of payment. We deliver all orders to Malta and Gozo from Monday to Friday between 8:00am and 5:30pm. You will be contacted prior to delivery.

In case of absence, you can collect your order at Venus Distribution Malta, Triq ix-xatt, Pietà (opening hours: 9:00am – 5:30pm). Goods will be kept for 7 days.

Europe

European deliveries usually take 6-8 working days. We use Registered Post (with tracking number). 

You have the right to return your orders within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire physical possession of the goods. To exercise the right of withdrawal, the products must be unused and sealed in its original packaging. You may view our terms and conditions.

Rest of the world 

The articles offered on this website also qualify for delivery in the rest of the world, We use Registered Post (with tracking number). The delivery time is 25-30 days.

You have the right to return your orders within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire physical possession of the goods. To exercise the right of withdrawal, the products must be unused and sealed in its original packaging. You may view our terms and conditions.

For further details please get in touch at info@www.venusmalta.com